Everything You Need to Know Before Booking
We’ve answered some of the most common questions about our residential and commercial cleaning services. If you can’t find what you’re looking for, our friendly team is always happy to help.
Still Have Questions? Call us today and we'll be happy to assist you.
Do I need to be home during the cleaning?
Not at all. Many of our clients provide access before they leave. Our trusted, bonded professionals will clean your space and secure it before leaving.
Do you bring your own cleaning supplies?
Yes. We arrive fully equipped with professional-grade, eco-friendly cleaning products and equipment, so you don’t have to provide anything unless you have a preferred product.
Are your cleaning products safe for children and pets?
Absolutely. We use eco-friendly cleaning products that are safe for families, children, and pets while still delivering a deep, effective clean.
How much do your cleaning services cost?
Pricing depends on the size of your property, the type of cleaning, and your specific requirements. Contact us for a free, no-obligation quote.
Do you offer one-time and recurring cleaning?
Yes. You can book a one-time cleaning or choose weekly, bi-weekly, or monthly recurring services to keep your space consistently clean.
Do I need to be home while my house is being cleaned?
No, but it is certainly your preference. Most of our customers aren’t home but the vast majority purchase a lockbox or trust us with a key and alarm code. For additional security, all house keys are individually coded and secured in our office. (Click here on this link for the recommended lockbox).
Will you send the same cleaning technician each time?
We make our best efforts to send the same cleaning techs each time. It’s the most efficient but we do not guarantee it. We are managing both our staff and clients’ needs which are constantly in flux. If you are sent an alternate cleaning technician, our staff have access to detailed information about your preferences and requests to ensure consistency of our services.
How do I pay for my cleaning service?
Payments are due at the time of service. We will charge your credit card on file after your cleaning has been completed.